Our Platform

At its core, Traveler.care is a cloud-based SaaS solution that includes:

• AI-Powered Symptom Evaluation Engine
Travelers or support agents input symptoms into a smart triage system that instantly determines urgency, recommended care type (in-person or telehealth), and provider match.

• Smart Provider Matching & Dispatch
Our system uses geolocation, availability, language, specialty, and insurance filters to automatically match patients with licensed medical professionals — and route them to the traveler’s location in real time.

• Real-Time Scheduling & Visit Tracking
Similar to an Uber-like experience, Traveler.care enables users and insurers to map view ETAs, visit status, provider details, and cost estimates at a glance — with full coordination from intake to treatment.

• Claims & Reporting API Integration
Insurance partners benefit from automated claim documentation, digital visit summaries, and real-time outcome tracking. This streamlines reimbursement, reduces fraud, and creates data transparency.


How It Works for Insurers?

1. Traveler Files a Claim or Complaint
A policyholder contacts the insurance help desk or uses the Traveler.care co-branded app.

2. AI Triage + Immediate Dispatch
Our engine reviews the symptoms and routes the case to a mobile provider within our network.

3. Provider Treats on Site in 60-90min or via Telehealth
70%+ of cases are fully resolved without ER referral.
Complex cases are escalated only if needed.

4. Digital Claim + Real-Time Reporting
Visit cost, treatment, and patient outcome are
reported back to the insurance portal or API.

Our platform is built to intelligently match travelers in need of care with the nearest qualified provider, and confirm in-room visits, telehealth sessions, or follow-up diagnostics in minutes — just like booking a ride on Uber, but for healthcare.

In a world where millions of travelers land in unfamiliar cities every day, timely, localized, and non-emergency care can’t wait. Our platform bridges: Travel Insurance Companies, Mobile Medical Providers, AI-powered triage, scheduling & dispatch




Facts
• Over 50% of hospitalizations are avoidable with
proper triage and bedside care.
• Traveler.care reduces total claims by millions annually.
• Our AI automatically dispatches the most efficient provider based on region, coverage, and case urgency.

Use Case: Reducing Unnecessary ER Visits

Hospital admissions for non-emergency conditions during travel can cost $10,000–$15,000 or more. Traveler.care prevents these costs by:
• Evaluating symptoms instantly online
• Sending a provider directly to the traveler’s hotel, Airbnb, cruise ship, or workplace
• Resolving 70–80% of cases without hospital escalation
• Saving insurers millions in preventable claims annually

SaaS Features for Insurance Partners
• Custom-branded patient portals and AI triage flows
• Live provider dashboards with map-based dispatch
• Predictive analytics to track trends, high-cost regions, and provider performance
• On-demand reporting for medical case volumes, resolution times, and outcome scores
• Flexible API architecture for global scalability